The digital patient experience platform for independent pharmacy

Better access for patients. Less chasing for your team.

Replace printed handouts, repetitive phone calls, and disconnected patient tools with one pharmacy-branded digital experience.

Start with Engage from $49/month. No PMS replacement required.

  • One digital front door for patients
  • Clearer requests for your pharmacy team
  • Built for independent pharmacy teams

Community Rx

Your pharmacy, connected

Patient portal

Welcome back

Find answers. Request care.

Request a refillExplore services

QR resources

Always-current patient information.

Service requests

Structured intake for your team.

Patient activityThis week

Built for the work that fills your day

Turn the everyday pharmacy scramble into a clearer patient experience.

Jaydan gives patients a dependable place to get answers and make requests, so your team can spend less time repeating the basics and more time helping the people in front of them.

Your pharmacy today

Phone

Routine questions keep ringing

Hours, delivery details, services, and next steps all compete for your team's attention.

Paper

Information gets outdated

Handouts and counter signs cannot keep pace with the way your pharmacy changes.

Voicemail

Requests arrive incomplete

Your team spends the first part of every follow-up gathering the details they need.

With Jaydan

One digital front door

Patients can move from a QR code or pharmacy link to the right answer, request, or next step—on your brand and on their time.

Patients self-serve routine information first

Requests arrive with clearer context

Your team has more room for meaningful care

One platform, three starting points

Choose the experience your pharmacy needs now.

Start with a clear patient-facing foundation, then expand into secure service workflows when the time is right.

Available now
01

Pharmacy → Patient

Jaydan Engage

Make useful information one scan away.

QR-powered resources, service pages, and a branded pharmacy presence that stays current without reprinting.

Inform patientsExplore Engage
Pilot
02

Patient → Pharmacy

Jaydan Care

Give patients a better way to request help.

Structured workflows for refill requests, transfers, appointments, forms, and secure patient-service communication.

Organize requestsExplore Care
Best value
03

Pharmacy ↔ Patient

Jaydan Complete

Connect information to action.

Bring Engage and Care together in one pharmacy-branded patient experience.

Connect the journeyExplore Complete

From counter to connection

A clearer path for every patient interaction.

Jaydan turns everyday pharmacy touchpoints into a simple digital journey—without forcing your team to change everything at once.

01

Share

Place a reusable QR code on a bag, receipt, sign, or handout.

02

Guide

Patients land on your branded page with the right information.

03

Serve

When needed, they can move into a structured service request.

04

Follow through

Your team receives clearer context and fewer routine callbacks.

A clearer path for every patient need

From first scan to pharmacy follow-through, the experience stays connected.

See how it works

One connected experience

What your patients see. What your team sees.

A clear patient-facing experience and a more organized pharmacy workflow, connected by the same digital front door.

What your patients see

A pharmacy experience that is easy to use

Community Rx

How can we help today?

Find pharmacy hours and services
Open QR-powered health resources
Start a guided service request

What your team sees

Clearer context before the follow-up begins

Jaydan dashboard

Example activity

Today
01

New requests in one place

02

Patient engagement activity

03

A practical view of what needs attention

Designed around the work that repeats

One connected system, not another stack of tools.

Give patients a dependable place to find answers and give your team a more organized way to handle what comes next.

Explore platform capabilities

Branded patient portal

Hours, services, team details, promotions, FAQs, and local pharmacy information in one place.

QR-powered education

Replace outdated handouts with digital resources that can be updated anytime.

Service request workflows

Collect the details your team needs before the follow-up begins.

Operational visibility

See what patients are using and where your digital experience is doing the work.

Less friction, more clarity

Move routine questions out of the call queue.

Jaydan gives patients a direct path to information and requests, so your staff can focus on the conversations that need them.

Before Jaydan

Fragmented

Printed materials go out of date

Information changes, but old handouts and signs stay in circulation.

Routine questions become repeat calls

Patients call for hours, services, directions, and next steps.

Requests arrive without context

Your team spends time gathering basic details before work can begin.

With Jaydan

Connected

Update once, everywhere

Your QR destinations and patient pages stay current without reprinting.

Patients can self-serve first

Clear digital guidance helps answer routine questions before the phone rings.

Structured requests start prepared

Patients can provide the right information through a guided workflow.

Explore the connected platform

Built to grow with your pharmacy

Start simple. Add capability without starting over.

Jaydan is designed as a practical progression, from public information to secure patient-service workflows.

01

Jaydan Engage

Public patient resources, QR journeys, and pharmacy-branded pages.

02

Jaydan Care

Secure workflows for patient requests, forms, and communication.

03

Jaydan Complete

A connected experience that brings both directions together.

Built for independent pharmacy

Give your pharmacy a better digital front door.

Start with the patient experience you need today and build from there.

Start with Engage

Launch a pharmacy-branded patient experience, then grow into connected care workflows when you are ready.

View plans